Supermove
1. Transparent pricing with unlimited users, no hidden fees & no extra charges
2. Highly configurable system, comprehensive feature set included and easy-to-use software
3. AI and automation capabilities built into software
4. Strong customer support via call, email, and text available across all tiers
5. Robust reporting functionality
6. Cloud based software and mobile/tablet optimized
7. Multiple tasks, emails, sms can be 100% automated
8. Modern solution with a dedicated crew app that consistently innovates with new tools for movers.
Smartmoving
1. Base price includes additional charges for seats, features, text messaging and usage
2. Out-of-the-box solution and outdated legacy software that makes use challenging and lacks customization.
3. Great sales reporting, but only generates reports for 1 month’s worth of data.
4. Small team makes it challenging to provide hands-on support.
5. Cloud-based solution only available through VPN
6. Limited training, implementation and onboarding support
7. Good CRM, but limited functionality
8. Crew app can be difficult to use, and office app cannot be used on mobile