You’ve been using your legacy moving software for years, but nothing about it has changed for the better. Now you’d like to switch to Supermove, but your contract has a 12-month auto-renewal clause keeping you trapped.

You have two choices. Would you rather:
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1. Try to time Supermove implementation around your renewal date and put the implementation on a deadline you can’t control? Or...
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2. Start implementing Supermove now, while continuing to run your legacy system until go-live?

We recommend the second path. There’s a reason why most agents choose it.

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Why waiting for renewal is the riskiest move

Waiting until renewal feels financially reasonable. You’re already paying for your current system, so you don’t want to pay for Supermove on top of that. But that backfires because you lose control of the transition.

Your renewal date becomes a hard deadline. You can’t move it, so your only way around it is to squeeze Supermove implementation into a tight timeline. That sounds easy in theory. You’ll start implementation, finish it right before your renewal date, and then go live. But in practice, any normal delay boxes you in. If testing takes longer, if training takes longer, if you change your plans, if peak season chaos comes around—you have no room to adjust. Unless you’re ready to go live before your renewal, you can either do a hard cutover, or renew for another year because you didn’t leave yourself any buffer.

Proper implementation takes time. You shouldn't rush it. You should do it right, so you can take advantage of everything the Supermove system has to offer. That’s why we recommend you start today, and run Supermove in parallel with your current system until go-live. You can’t plan for everything that needs to be configured until your people actually start using Supermove. That’s when real workflows, edge cases, and habits show up. Running both systems de-risks the switch and gives us the room to fully adjust Supermove to your needs. If you do a hard cutover, you’re figuring out all of that while disrupting your operations. That’s when things break.

Nobody likes paying for two systems. We get that. But when you’re transitioning to a system your entire business will run on, overlap is the cost of doing it safely.

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The industry is moving fast. You should do the same.

Legacy moving software providers haven’t innovated in years. They thrived on inertia and yearlong contracts, hoping that customers will re-up again for the year ahead, whether they’re satisfied or not. 

Now modern moving software like Supermove is available to agents, and waiting to adopt it puts you at a competitive disadvantage. That hasn’t always been true. For decades, software was just a system of record. Agents had roughly the same things, so nobody really pulled ahead. That’s changing now. The industry is at a point where modern moving company software—especially those powered by AI—are moving fast. Agents that start using them today are going to be further ahead than competitors who waited a year because they’ve had more time with it. AI improves as you use it. Your people get more proficient. You figure out what matters and what doesn’t. 

Right now, there is an advantage to being early. You’re not late. But you can’t afford to wait.

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Supermove has best-in-class implementation and support 

Whatever software transition challenges you’re thinking about, our team has helped other agents like you work through them. That includes things like migrating your data, handling reporting during the transition, working with Atlas, SIRVA, and Unigroup integrations, and everything in between. We’ve done it all. We’ve helped 800+ companies switch from legacy solutions, including many van line agents. 

‍Our implementation process breaks down into 5 stages:

1. We take time to deeply understand how your business operates, so we can configure Supermove to fit your workflows.

2. Our implementation team handles setup and configuration as you transition from your legacy system to Supermove.

3. We run both systems side by side for at least a month, with hands-on testing and validation of every setup to ensure data flows correctly across your business.

4. You get dedicated specialists who provide custom, hands-on training for all your employees. These training sessions often happen on-site. 

5. Supermove is live and now ready to serve as the command center for your business.

After you go live, you get a dedicated customer success manager, on-demand support, and professional services to ensure continued Supermove adoption, optimization, and growth.

Plus, we’re well-equipped to support you for the long haul, because we're backed by Andreessen Horowitz, one of the biggest venture capital firms in North America. They invested early in companies like Facebook, Lyft, and Airbnb. You should think of us as a true enterprise partner, not just as software you buy. We invest human capital into every customer, so you also get in-house consultation and ongoing support.
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Upgrade to a moving business command center

When you add up the risk of waiting to switch to Supermove and what it actually takes to implement it properly, the best time to start is before your legacy system renewal date puts you on the clock.

Reach out to your Supermove contact to start implementation early and transition safely.