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How to Choose the Best Moving Company Software: A Practical Comparison Guide
How to Choose the Best Moving Company Software: A Practical Comparison Guide

Table of Contents
These days, moving software is table-stakes for running an efficient and modern moving company. The most profitable movers are building their entire operations around it. In fact, a whopping 95% use software already, as per The State of Moving & Storage 2025, and more than half of them rely on using moving-specific software like Supermove.
If you're still running your business on sticky notes and spreadsheets, you've got a lot of catching up to do. Competitors using software are faster, more efficient, and have profit margins big enough to take a swing in your market.
What "Best" means for moving company software
Not every moving company needs the same tools. A one-truck outfit booking 10 jobs a month doesn’t need enterprise-grade analytics. And a 40-truck team can’t afford a CRM that breaks every time they onboard a new dispatcher.
So before we compare tools, here’s how to think about what makes software "best":
- It solves your real problems: missed calls, forgotten follow-ups, lost leads, and billing chaos.
- It lets you grow: without having to hire extra office staff or buy more trucks.
- It saves time and headaches: like having to do double-entry in Quickbooks
Let’s break down the main categories of moving software and what to look for in each.
Top tools for movers to look for
If you're evaluating a moving software vendor, make sure it offers these must-have tools.
- AI voice agents to ensure you never miss a call
- AI sales assistance to record, transcribe, summarize and follow up on every call.
- Sales and marketing automations that work your leads 24/7
- Virtual surveys to improve your speed to estimate for smaller jobs
- Payments and invoicing to get paid faster and keep your books clean
- Job scheduling and dispatching to keep crews moving and jobs on track
- CRM capabilities for managing customer relationships
- Reporting features to uncover growth opportunities
- A sophisticated billing engine that helps you accurately price complex moves
- GPS tracking on move day to give customers peace of mind
- Managing your storage from a centralized database
- Task automation to organize your daily work
- Integrations with tech tools you already use, like Quickbooks
We’ll explain each feature in detail before we compare the vendors that are available.
AI voice agents that pick up when you can’t
Missed calls mean missed revenue. Whether it’s after hours, or reps are missing calls due to high volume, customers still expect someone to answer. AI voice agents make sure they do.
These agents automatically respond to calls at any hour, collect essential lead details and keep your pipeline moving. You get a reliable front line that sounds professional and consistent, even when your team is off the clock.
With AI voice agents, you can:
- Answer customer calls 24/7 with customized scripts
- Automatically capture lead information like contact details, move date, and job type
- Automatically log calls and transcripts, and feed new leads directly into your CRM for fast follow-up
This isn’t about replacing your team. It’s about supporting them focus on booked jobs and follow-ups, while the system ensures no call slips through the cracks.
AI sales assistance to convert every call into a job
Every customer inquiry and sales call matters. But realistically, the average mover can only book 30-40% of them because stuff happens.
You might miss calls, take calls on the road, have your team use inconsistent sales scripts, or simply lack training. AI can help you overcome these issues. For example, you could use it to track every sales call, get live call coaching, follow-up automatically, and know the ins and outs of every conversation.
All your calls could be automatically recorded and transcribed, so you can be fully present instead of taking notes. You could also get pop-ups that tell you which questions to ask and which services to offer. That way you can easily handle objections live. All of this could be personalized to your sales playbook.
Here's how AI sales assistance works in Supermove:
https://www.youtube.com/watch?v=681itTkU3Gs
Sales and marketing automations that actually save you time
Most moving companies waste hours every week on follow-ups, quote reminders, and repetitive admin. Good software turns these time-sinks into set-it-and-forget-it workflows. You can automate emails, trigger follow-ups, and assign tasks based on where each customer is in your sales pipeline without lifting a finger.
Check out how automations work in Supermove. They're especially helpful for boosting sales, and can even help with managing your moving company's reputation.
https://www.youtube.com/watch?v=ixypQ1cap8c
Virtual surveys to improve your speed to estimate for smaller jobs
If you're still doing in-home estimates with a clipboard, you're spending twice the time and opening the door to costly mistakes.
Manual estimates = delays, errors, and lost deals. Good quoting tools give you speed, accuracy, and confidence in your work.
Modern moving software lets crews capture move details in the field using a tablet or mobile device, while the system automatically calculates square footage, weight, and pricing on the spot.
For example, you can use Supermove to text your customers how they should photograph and video their home. You can then use this footage to add rooms or items in the app without visiting the site.

Look for:
- Automatic square footage and weight calculations
- Digital signatures and valuation options
- Mobile-friendly virtual walkthrough tools
- Real-time syncing with back-office systems
Collect payments quickly
Every manual payment process adds unnecessary friction, and when your crew has to chase down balances after a move, it slows everything down.
Modern moving software simplifies billing from start to finish. You can generate invoices automatically, collect payments on the spot, and even set up recurring charges for storage jobs.
Look for:
- Mobile payment collection (credit card, ACH)
- Automatic invoice generation tied to jobs
- Recurring billing for storage and long-term services
- Payment records that sync with your accounting tools
- Restaurant-style tipping screen upon payment to reward crews
Pro Tip: When payments are built into your software, you don’t have to match numbers across five different tools. You get paid quicker, and your records stay neat and accurate.
Coordinate crews and jobs without the chaos
The best moving company software lets you see everything in real-time and makes it easier to schedule jobs
You get to see which of your guys are available, so you can assign them trucks and schedule jobs. You can also send them automatic text reminders about jobs that are coming up. These texts go over the job details, like when and where to be.
Your software should also help you figure out how much work you can handle.
As Beau Roskow (Vice President of Naglee Moving and Storage) points out: “By viewing the Supermove calendar and seeing how many booked jobs there are per day, we know our max number so we can quickly calculate what’s left from a capacity fill standpoint.”
Look for:
- Daily, weekly, and monthly calendars
- Crew assignment with real-time updates
- GPS tracking and time logging
Pro Tip: Choose platforms that let you drag-and-drop jobs and see open capacity across teams. Your ops team will thank you.
Use smarter CRM tools to keep leads warm
A top-tier CRM does more than store names. It tracks where each lead came from, when they were last contacted, and whether they booked or bailed.
Moving software can capture leads through a lead form on your site (with details like their names and move dates), pass this information into the platform for instant quotes, and help you nurture those leads.
You can also see where prospects are in the sales process, so you can keep engaging them until they become customers.
Look for:
- Automatic follow-ups (texts, emails)
- Lead source tracking
- Custom pipelines for different job types
- One-click access to quotes, jobs, and customer history
Here’s what this might look like in action:
https://www.youtube.com/watch?v=Zy9nb7d302w
Pro Tip: The best CRM tools for movers integrate with your phone system and quoting tools, so sales teams don’t have to juggle between tabs.
Use reporting tools to spot what’s driving revenue
The best moving software has reporting features you can use to track your top-performing revenue channels, conversion rates, and top sales reps.
For example, Supermove gives you various reports like a sales funnel report, referral source report, and a revenue by truck report. You can even create custom reports.
Look for software with reporting filters like:
- Revenue by job type, zip code, or sales rep
- Job costing and margin tracking
- Filterable dashboards by team or date
Here’s an example of a Revenue by Truck report in Supermove:

Pro Tip: Skip platforms that make you export to Excel for every report.
A sophisticated billing engine for pricing complex moves
With all the variables in play (mileage, fuel, trucks, labour, state regulations), it’s easy to make pricing mistakes when you’re stuck with spreadsheets or paper forms.
The right software eliminates the guesswork. A smart billing engine lets you input your pricing rules once, and then it precisely calculates every quote and invoice for you.
Look for:
- Automated tariff calculations
- Configurable pricing for local, long-distance, commercial, and more
- Billing rules based on your needs
- Automatic invoice generation tied to the move record
Pro Tip:
If your software doesn’t support your pricing structure out of the box, you’ll spend more time fixing invoices than booking jobs. Choose a platform that adapts to your business, not the other way around.
GPS tracking on move day
Customers usually get anxious about their belongings on move day, but you can reassure them that they’re safe and on the way with Uber-like GPS tracking.
Some moving software (like Supermove) lets you send an automatic text that tells customers you’re coming, along with a link that shows your truck's location.
Storage management from a centralized database
How many times have you stored items in a warehouse, but couldn’t find them when it was time to prepare for a move or bill the customer? This usually happens because of outdated tracking systems.
Some vendors can store these items in a centralized database with up-to-date information on where they are. You can even set up automated invoices that regularly bill for storage.
Task management features to manage daily workload
From missed follow-ups to forgotten job prep, a single dropped task can cost you a five-star review. Task management tools built into your software help you stay organized.
You can assign reminders, track due dates, and keep your whole team on the same page.
Look for:
- Task creation tied to customer records
- Due dates and completion tracking
- A centralized dashboard view of all tasks
Integration with the tech you already use
Good integrations save you from bouncing between tabs, double-entering data, or chasing updates across platforms. They let your systems talk to each other so you can focus on running the business, not babysitting your backend.
Look for software that integrates with:
- QuickBooks (or your preferred accounting tool)
- Payment processors like Stripe or Plaid
- Email platforms like Gmail or Outlook
- Lead sources like UniGroup, HireAHelper, or moveBuddha
- CRMs or other sales tools you already use
Now that you know the must-have features to look for, let’s compare vendors.
A closer look at moving software vendors
We will compare them on key criteria and list their pros and cons.
Moving software comparison guide

1. Supermove
A true all-in-one solution. The most configurable, adoptable, and easiest to use software on the market
Supermove is the most intuitive and configurable cloud-based software on the market. When you work with Supermove, their team becomes your partner. They can tailor the product to your liking, as well as train your team and offer ongoing support. This could be why Supermove customers are reporting 90%+ adoption rates in just a few months.



Pros of Supermove
- Very flexible and can be configured to work however you want. For example, you can create different billing systems depending on your pricing needs, custom workflows based on your processes, custom documents like bills of lading, valuation coverage, and more.
- Powered by AI and automation. Supermove's team constantly innovates to bring the best technology to moving companies.
- Anyone can use Supermove, not just the techies. Creating workflows, completing functions, and moving between tabs is easy.
- Dedicated and ongoing customer support from a large team. In fact, Supermove has the largest customer experience team in the industry. They can set you up to succeed from day one, with a dedicated customer success rep and always-on technical support that quickly responds to your support requests.
- Development speed and innovation. Supermove's team is always launching new features and updates. You get to have the latest technology the moving industry has to offer.
- Robust implementation services, like training to ensure you know how to use the product from the start.
- Supports complex pricing rules and varied move types (like local, commercial, interstate, and intrastate moves).
- Offers features for your entire business—from lead gen, scheduling, and dispatching to supporting crews in the field, reporting, and analytics.
- You can access Supermove from anywhere and any device. All you need is internet connection.
- Superior reporting capabilities.. You can easily access and analyze all your move data for any time period. Supermove is also constantly building new report templates to help you understand your business's health.

When you subscribe to Supermove, you also get access to the Crew App. It's made to be used on the job. Here's what's available:
- An on-site digital survey tool. You can use it to complete and see surveys in the office at virtually the exact same time. Some other solutions, like Mr. Mover, need Techmate to do this.
- Access to digital documents, so you don't have to print paperwork and collect, scan, and update back into the system. You can do it all on the same platform.
Cons of Supermove
- It costs more, but it's justified as an investment in scale, innovation, and partnership.
- Out-the-box reports might not be to your liking. You can work with the Supermove team to create custom reports instead.
- The mobile app is currently only available on Android. If you use iOS, you need to access Supermove through a browser.
- It's not an out-of-the-box system. Supermove's sheer configurability means you need to work with their implementation team to get started.
Supermove pricing
- Annual licensing fee is similar to Netflix, based on the number of crews.
2. SmartMoving
An out-of-the-box CRM-focused solution
SmartMoving is a good out-of-the-box solution if all you need is a CRM, especially if you’re a very small moving company focused purely on sales tracking.
SmartMoving isn’t built to support your entire operation. It lacks the customization and ongoing support that many movers need as they grow.
Pros of SmartMoving
- Strong CRM capabilities
- Their team is from the moving industry, so they know what movers like you struggle with from firsthand experience.
- Competitive pricing
- Integration with Supermove’s AI Voice Agents and Sales Copilot
Standout features include:
- A home screen that shows revenue reports by salesperson, reports for marketing channels, and the ability to create tasks and follow-ups easily. It looks similar to Zoho or standard project management tools.
- Robust reporting capabilities
- Digital BOLs
- A storage solution
Cons of SmartMoving
- Some tariffs get miscalculated or can’t be calculated at all.
- It’s built for local residential movers, so it’s not very scalable or customizable.
- There’s no flexibility when it comes to workflows, documents, or billing setups.
- Support is limited. The team is small, so response times and onboarding assistance are more limited compared to other vendors.
- The crew app is hard to use in the field. Your team has to remember which forms to use.
- It doesn’t support billing models beyond flat-rate and hourly.
- Reporting is only available in one-month snapshots.
SmartMoving pricing
- Contact Smartmoving directly for pricing information.
3. Movegistics
Cloud-based moving software with a powerful visual estimator but a steep learning curve

Movegistics is feature-rich with a powerful visual estimator and lead grabber.

Source: Movegistics
The breadth of Movegistics's features is, unfortunately, overshadowed by the steep learning curve and all the steps needed to complete certain workflows.
Pros of Movegistics
- A portal lets movers’ customers manage estimates online, complete surveys, as well as view quotes and status updates.
- Packed with features, including everything from invoicing, payments, a visual estimator, to sales automation and integrations with QuickBooks.
- The CRM system can be flexible when you want to add new elements.
- A strong storage management and inventory solution.
- You can fully customize it to your needs.
Cons of Movegistics
- Many users report slow email support.
- A steep learning curve.
- You have to take too many steps to complete certain workflows.
- Geared more toward residential moving. It's not the best fit for commercial movers.
- You have to handle the onboarding and setup on your own.
- Outsourced support team.
Movegistics pricing
- Contact Movegistics directly for pricing information.

4. MoveitPro
Web-based software that has strong support but lacks customization

MoveitPro is a web-based tool. It has a full gamut of features movers need, along with strong support to boot. On the other hand, it can be pretty rigid and not the easiest to navigate. If you have very specific needs, MoveitPro won't be a great fit for you.

Source: MoveitPro
Pros of MoveitPro
- A customer portal lets movers’ users log in, update contact and billing information, and see their estimates online. They can also change the estimates if needed.
- Feature-packed: digital paperwork, dispatching, lead management, collecting payment onsite, storage, and recurring billing.
- Competitive pricing.
- Excellent support. You can choose between a call center and a live chat on the website.
Cons of MoveitPro
- A rigid system. You won't like it if you don’t fit into the exact mold they pitch. For example, MoveitPro creates estimates by tying a time to a piece of the inventory (e.g., couch = 15 minutes) and then adding those up to create your estimate. Customers have also complained about how hard it is to add new items to the inventory.
- The interface isn't very easy to use. In fact, you have to click multiple times to do basic things.
- It's difficult to support multi-day moves from the dispatch screen.
- Movers complain that too many steps are involved in adding CPs vs. PBOs from the survey.
- Customers are charged for development.
- Syncing issues. For example, it doesn’t sync when you make a change in the office app.
MoveitPro Pricing
- They price by the size of your moving company, not by the number of users. They also offer a free trial.
5. Mr. Mover
Affordable, but outdated server-based software

Mr. Mover is the most affordable software on the market today. It will probably always be. But as you might expect, there's a catch. Mr. Mover is server-based. That means you can't use it from any device, anywhere (it’s stored locally on a machine). It’s also outdated and incredibly complex to use.
Mr. Mover began as a small operation run by a two-man team out of Florida. Ever since they sold it to Move HQ, no one updated or maintained the software. It can still handle the moving basics.
Pros of Mr. Mover
- Feature-packed with local move support, flat rate (per piece) quoting, truck maintenance, and claims.
- You get access to a chart on how many hours a job will take—with both conservative and generous estimates.
- A booking calendar people love. It shows capacity on a monthly view.
- Affordable.
Cons of Mr. Mover
- Complex software and outdated UI (compared to modern moving software). You'll find yourself jumping around a lot as you move from one section to another.

Source: Mr. Mover
- An outdated moving experience with no texting, automated reminders, and digital documents. The fact that Mr. Mover also prepares and prints paperwork shows its age.
- There's no support for interstate, intrastate, and other tariffs.
- The software is server-based, so you can’t access it from anywhere with any device.
- There's no app for onsite surveys to help provide better estimates.
- It's not getting updated or maintained.
Mr. Mover pricing
- Contact Mr. Mover directly for pricing information.
6. Elromco
Cloud-based software with fantastic long-distance trip planning but limited tariff support

Source: Elromco
Elromco is another cloud-based system. It offers strong support from a dedicated account manager, decent long-distance trip planning, and a customer portal. Where Elromco falls short is in tariff support. You have to do quite a bit of manual calculation to make it work.
Pros of Elromco
- You can access it from any device since it's cloud-based.
- Support for building websites and SEO marketing.
- Strong support from a dedicated account manager, telephone, email, and an online knowledge base.
- A comprehensive tool for sales.
- Great long-distance trip planning.
- Customer Portal that shows you all the move details and updates.
Cons of Elromco
- No 24/7 support.
- No weight option for estimates.
- Some users have reported that it’s difficult to use on a phone.
- Poor tariff support. You have to do many manual calculations to get the correct numbers.
- Setting it up can be taxing.
Elromco pricing
Starter, professional, and enterprise plans, billed monthly and annually:
Monthly:
- Starter: $289/month 3 office users included
- Professional: $399/month 5 office users included
- Enterprise: Contact for pricing. More than 5 office users included
Annually:
- Starter: $259/month billed yearly. 3 office users included
- Professional: $359/month billed yearly. 5 office users included
- Enterprise: Contact for pricing. Billed yearly for more than 5 office users



Source: Elromco
7. CompuMove
Complex but feature-rich software run by a small team

CompuMove is packed with features, but beware. Using it can be hard, and it lacks reporting and support. It can take weeks for support tickets to get addressed. Some never do.
Pros of CompuMove
- Feature-rich software handles everything from estimating and accounting to move and warehouse management.
- Strong name recognition. The software was first developed in 1984.
- Optimized for mobile.
- Paperwork is printed and prepared for you.
- Cloud-based and web-based options.
- Email and phone support.
Cons of CompuMove
- Not easy to use. Their outdated user interface can be slow and complicated. It can take a lot of clicks to complete basic tasks.

Source: CompuMove
- Their complex system can make onboarding and training employees difficult—especially at scale.
- They have a small team, so don't expect regular product updates and support.
- You might have to wait weeks to hear back about your support tickets. Without solid account management and self-serve options, don’t be surprised if some tickets never get solved.
- Limited reporting features that can't visualize data.
CompuMove pricing
- CompuMove doesn't disclose its pricing, but you can still get a free trial.
How to choose the best moving software for you
Take some time to think about what you need, and then find a software vendor that fits those requirements. It helps to have a structured approach when buying moving company software. You can start with this one:

1. Identify your needs and painful processes.
These processes usually require a lot of human labor. For example, maybe your crews are wasting time on-site writing everything down, only to transfer that same information to the computer later.
2. Pinpoint stakeholders and get their buy-in.
These are usually end users (e.g., moving crews), subject-matter experts, IT, legal, and finance.
3. Align on budget.
Review all expenses (like software licensing, hardware, implementation, maintenance, and support costs) to get a full picture of what the software will cost you.
4. Build your business case.
This is key to justifying a software purchase. You'd typically present it to someone higher up to secure the funding and approval. A good business case should include an executive summary, solution description, financials, timelines, and project organization.
5. Create your vendor list.
Do research to find software vendors that, at first glance, satisfy your needs (you will narrow this list down in the next step). Ask for referrals, talk to colleagues, read online reviews, and read case studies from happy customers.
6. Evaluate vendors on key criteria, like whether:
- They provide ongoing training and support
- The software is configurable
- They have robust reporting features
- The solution is easy to use
- The vendors are VC- or PE-backed (companies with VC funding are typically more innovative)
7. Create a shortlist of vendors and request demos.
It's normal to shortlist and evaluate about 3 vendors to understand what’s available. Book a demo by filling out a form on their site. You can expect to receive a follow-up email. The vendor will ask you a few basic questions before they invite you to a more detailed demo.
8. Make a purchase decision.
Pick a vendor that impressed you in the demo and feels like the best fit for your needs.
9. Implement the software.
A dedicated account manager will usually be assigned to your account. They will manage communication and implementation. Prepare your team for change by having a kick-off meeting and creating a project plan with regular check-ins.
Your software is your edge.
When margins are tight and competition is fierce, having the right software isn’t just about keeping up. It’s how you pull ahead.
The most successful movers aren’t working harder. They’re scaling smarter. They’ve stopped treating software like overhead and started treating it like a profit center: automating follow-ups, booking jobs faster, billing without the back-and-forth, and giving their teams tools they actually want to use.
Supermove isn’t just a software platform. It’s your operational edge.
Ready to run leaner, close faster, and grow stronger?
Book a demo and see why movers across North America are switching to Supermove.
Frequently asked questions
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